2021

21 Customer Experience Metrics to Keep an Eye on

Tracking customer experience has turned into an inevitable part of every business. If a business craves to generate more revenue (which they should!), they must know how people use their product. They have to figure out how people interact with it and how they feel about their experience. To track customer experience, business owners can …

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21 Customer Experience Metrics

9 Essential UX Design Principles to Create the Best Design

There are various principles that, when applied to design, help designers and their work stand out. Understanding the people you’re designing for, for example, is a notion that should never be overlooked. Every excellent UX designer keeps all of these UX design principles in mind throughout the design process, sometimes without even realizing it.  I …

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9 Essential UX Design Principles to Create the Best Design

Top 4 Usability Testing Methods to Improve Your Product

Usability testing methods have helped business owners tremendously in the previous years because of the growing need for tests. We need to test, test, and test constantly. We need to test everything by performing content testing, CRO testing, etc. However, among all the different tests we can conduct, there is one that shines. Usability testing …

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Top-4-Usability-Testing-Methods-to-Improve-Your-Product

How To Increase Conversion Rates in Shopify for 2022

Shopify conversion rate optimization is crucial if you own a Shopify store and want to increase sales. It will help you save time and money and understand where to focus your efforts for the best results.  But what are some of the best eCommerce conversion rate optimization strategies to get the most out of your …

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How to Increase Conversion Rates in Shopify for 2022

Customer Experience Design: An Eye-Opening Guide

The customer experience includes all the steps of the customer journey, from feeling the need for the product to returning to it. Creating the best experience on this path will make the customer understand your brand differentiation. Customer experience design (also known as CX design) is the creation of the best events for the customer. …

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Customer Experience Design

The 5 Customer Journey Stages and How to Improve Them

The single most critical thing you can do to develop your company is to create an effective customer journey map. When done effectively, it will contain five customer journey stages. If your company already has developed and uses a customer journey map, you’re already aware of how important it is to understand how customers interact …

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The 5 customer journey stages and how to improve them

5 Best Customer Experience Software for Your Customers

You have most probably heard of customer experience software, but do you know what it is exactly? In today’s world, successful marketing has turned into a battle of tactical strategies. You can not just advertise your product, cast some spells, and hope for the best. You need to be sharp and use the latest and …

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Shopping Cart Abandonment Statistics: All You Need for 2022

A high shopping cart abandonment rate is the death signal for any online business. As shopping cart abandonment statistics demonstrate, failing to convert potential consumers on your site into paying customers is akin to throwing money away. There isn’t a single internet store that isn’t vulnerable. Even the most well-optimized and well-designed eCommerce stores may …

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shopping cart abandonment statistics: everything you need to know for 2022

The Best Session Replay Software and Tools for 2022 [Reviews & Comparison]

We know that website visitor tracking is the most efficient marketing technique in today’s marketing world. Session replay tools are necessary components of making your company visible on the internet. It enables you to see how real users are interacting with your website and lets you set a clear goal for the analysis.  Moreover, it …

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The Best Session Replay Software for 2022