Customer Analysis

Customer Analysis” is key to your marketing efforts, sales, and even branding success. WatchThemLive has gathered the most important tactics, guides, and statistics to make sure your business thrives and succeeds in the modern age.

Digital Experience 101: The Essential Guide

The field of digital experience is littered with comparable phrases. You can expect 100 distinct replies if you ask 100 people to define digital experience and all of them can be right in certain situations. Which one of them is correct, though? To illustrate, there is a strong relationship between digital experience and customer experience. …

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Digital Experience 101-The Essential Guide

Website Redesign: Top 7 Tips for the Best Mobile User Experience

Having a perfect mobile website design is essential for making the mobile user experience great. As it is right now, over %80 of internet users have access to mobile or other different devices other than a usual desktop monitor. So, this will make it urgent for your business to redesign your website in a way …

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Top 7 Tips on Website Redesign for the Best Mobile User Experience

Customer Delight: 10 Great Tips for Product Teams

You should focus on creating customer delight if you want to build a strong, lasting relationship with your customers and maintain business growth. By exceeding your customers’ expectations, make sure they will stay loyal to your business, not leaving you for competitors. These days, customer-centricity is a winning strategy. So, by keeping customer delight in …

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customer delight: how product teams can create it and why it matters

Persona Mapping in 2022: What Is It and Why It’s Vital

Persona mapping is a critical step for businesses that apply a customer-centric approach. The process of mapping buyer personas enables businesses to more effectively identify their customers to elevate their marketing efforts. Understanding who your customers are allows you to create a marketing message that resonates with your audience.  In this blog post, we’ll help …

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persona mapping: what is it and why its vital

Existing Customer: The Precious Treasure in Your Hands

Your existing customer base is undeniably a goldmine full of opportunities to grow your business. Unfortunately, sometimes businesses overlook these precious customers, focusing resources on converting new customers. You have already convinced your existing customers to buy from you once, so why not try to win their loyalty, keeping them coming back again and again. …

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existing customer: the precious treasure in your hands

Top 10 Ways to Increase User Engagement on Your Website

One of the best and most important places to engage with your customer is your website. Imagine a customer that visits your website and with no interaction leaves it. This is why website engagement is a key parameter of your success.  Engaging users is the crucial first step in the conversion process. You must engage …

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Top 10 Ways to Increase User Engagement on Your Website

Why Is Customer-centric Marketing A Winning Strategy?

Customer-centric marketing is a marketing strategy focusing on the preferences and needs of customers. It is about prioritizing consumers above all other considerations, using a blend of customer behavior insight, rational thinking, and data. Customer-centric marketing is one of several methods and techniques available in marketing. And, as you also know, customers are the heart …

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Why-Is-Customer-centric-Marketing-A-Winning-Strategy