Uncategorized

5 Key Customer Satisfaction Metrics to Keep an Eye on

customer satisfaction metrics

Customer satisfaction is one of the most important factors in maintaining an eCommerce store. Let’s say one of your customers shows their dissatisfaction with your business; it’s very possible that lots of other customers are unsatisfied as well but decided to keep quiet. So even if there’s only one person, it’s crucial to answer their …

5 Key Customer Satisfaction Metrics to Keep an Eye on Read More »