Customer Delight: 10 Great Tips for Product Teams

You should focus on creating customer delight if you want to build a strong, lasting relationship with your customers and maintain business growth. By exceeding your customers’ expectations, make sure they will stay loyal to your business, not leaving you for competitors. These days, customer-centricity is a winning strategy. So, by keeping customer delight in …

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customer delight: how product teams can create it and why it matters

Persona Mapping in 2022: What Is It and Why It’s Vital

Persona mapping is a critical step for businesses that apply a customer-centric approach. The process of mapping buyer personas enables businesses to more effectively identify their customers to elevate their marketing efforts. Understanding who your customers are allows you to create a marketing message that resonates with your audience.  In this blog post, we’ll help …

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persona mapping: what is it and why its vital

Existing Customer: The Precious Treasure in Your Hands

Your existing customer base is undeniably a goldmine full of opportunities to grow your business. Unfortunately, sometimes businesses overlook these precious customers, focusing resources on converting new customers. You have already convinced your existing customers to buy from you once, so why not try to win their loyalty, keeping them coming back again and again. …

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existing customer: the precious treasure in your hands

Funnel Analysis: The Complete Guide

Funnel analysis helps businesses find overlooked opportunities to increase conversions. It enables them to identify the drop-off points on their websites and find out how to make the most out of their traffic.  Analyzing and optimizing the marketing funnel will help you understand the effectiveness of your marketing campaigns and customer acquisition and retention strategies.    …

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funnel analysis: the complete guide