Blog - Page 43 of 53 - WatchThemLive

What Is Digital Customer Experience: An In-Depth Guide

Customer Experience / By Cyrus Nambakhsh / October 30, 2021

An excellent digital customer experience guarantees that your consumers feel valued and understood throughout their customer journey, regardless of which platform or channel they use. Each client interaction with your brand should be simple, quick, and painless. Therefore, Both physical and digital consumer interactions require a customer-centric strategy. In 2021, digital transformation progressed a lot, …

What Is Digital Customer Experience: An In-Depth Guide Read More »

How to Do Better Content Testing In Less Time [Methods & Tools]

Usability Testing, UX Design And Analysis / By Cyrus Nambakhsh / October 25, 2021

There is content all over the place. It is often the initial point of contact for your consumers with your product. Organic followers are gained by creating high-quality content. As a result, your content must resonate with them. Content testing ensures that your content is comprehended and well-perceived by your audience. Testing is an essential …

How to Do Better Content Testing In Less Time [Methods & Tools] Read More »

How to do better content testing in less time [methods and tools]

What Is Product Success and How to Measure It?

Analytics, Marketing Analytics / By Cyrus Nambakhsh / October 23, 2021

Goals are vital in defining and measuring success. Even if the road changes, once a plan is set, the destination is apparent. Outlines help you tie your mission to your strategy, roadmaps, projects, and tactics by assigning a target and a time frame to the single metric you care about the most. This technique will …

What Is Product Success and How to Measure It? Read More »

What Is UX Strategy: Everything You Need to Know

UX Design And Analysis / By Cyrus Nambakhsh / October 21, 2021

You might have heard of UX strategy, but do you know what it exactly means? The design of a user experience (UX) includes the development of a digital product. The plan to do so is provided by UX strategy. A user experience strategy is a comprehensive plan for aligning a company’s brand identity with the …

What Is UX Strategy: Everything You Need to Know Read More »

Why is shopping cart abandonment a problem for retailers?

Ecommerce, Marketing / By Cyrus Nambakhsh / October 18, 2021

The deeper we dive into the digital world, the more clearly we understand that the rules of society apply here as well. We feel the need to redefine them to fit through the context of the digital world. To illustrate, think of a customer who comes to your shop, picks up some items, puts them …

Why is shopping cart abandonment a problem for retailers? Read More »

The Ultimate Guide to Data Driven Design in 2022

UX Design And Analysis / By Cyrus Nambakhsh / October 17, 2021

We see the design process often as an art form, with intuition being the preferred method. Unfortunately, designers are unable to read the thoughts of their customers. As a result, using intuition may result in a design that is out of sync with the user’s requirements. Here is where data driven design comes in handy. …

The Ultimate Guide to Data Driven Design in 2022 Read More »

The-ultimate-guide-to-Data-driven-design-in-2021-[Concepts,-tools,-tips]

10 Digital Shopping Cart Abandonment Effects You Need To Know

Ecommerce, Marketing / By Cyrus Nambakhsh / October 14, 2021

Digital shopping cart abandonment effects have been a severe problem for any online store, from well-known to recently launched eCommerce websites. There are various reasons for people abandoning transactions early, from psychological to financial, that you can find out in our shopping cart abandonment guide. However, this is a challenge for retailers. A substantial drop …

10 Digital Shopping Cart Abandonment Effects You Need To Know Read More »

The Only Usability Testing Infographic You Must Keep

UX Design And Analysis, Usability Testing / By Cyrus Nambakhsh / October 13, 2021

In this usability testing infographic, you’ll find out all you need to know about this testing method. Here’s what you will learn: What is usability testing? Why is usability testing important? The pros and cons of usability testing Steps of the usability testing process Types of usability testing Usability testing helps you evaluate how user-friendly …

The Only Usability Testing Infographic You Must Keep Read More »

The Ultimate Guide to Customer Journey Management in 2022

Customer Experience / By Cyrus Nambakhsh / October 12, 2021

Customer journey management is a tried-and-true method for giving your consumers the seamless experiences they expect. Customers nowadays want their interactions with your company to be similar to customer experience leaders like Google, Amazon, and Netflix. Anything less is likely to cause discontent and churn. Your company should be able to foresee client needs and …

The Ultimate Guide to Customer Journey Management in 2022 Read More »