Blog - Page 39 of 53 - WatchThemLive

Customer Experience Optimization: What Is It and How to Do It?

Customer Experience / By Cyrus Nambakhsh / January 30, 2022

Customer Experience Optimization may help you expand your business by lowering churn, increasing customer retention, and ultimately upselling. In today’s hyper-competitive online industry, the customer’s experience during their journey with your business and website is more crucial than ever. You should consider many items while working with your customers. These customer experience metrics have a …

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8 eCommerce Best Practices You Must Know for 2022 Success

Ecommerce, Marketing / By Cyrus Nambakhsh / January 29, 2022

It’s no news that eCommerce has had seamless growth in the last decade. It’s evident that it hasn’t reached its full potential yet, and it will keep on expanding even more in the years to come. Statistics show that business-to-consumer eCommerce has experienced 215% of worldwide growth from 2015 to 2021, and it’s anticipated to …

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eCommerce Testing: What Is It and How to Do It

Ecommerce, Marketing / By Cyrus Nambakhsh / January 29, 2022

eCommerce stores are becoming more and more popular every day. Lots of people prefer to stay at home, away from everything, and shop online. Although it’s much more convenient for customers, it puts more pressure on eCommerce online store owners as they need to improve their website and pages to respond to the market changes. …

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what is e-commerce testing and how it’s don

How to Create a Compelling Shopify Landing Page That Converts

Ecommerce, Marketing / By Abtin / January 28, 2022

Leading more traffic to your online store usually is very expensive. Either you are spending on ads or creating valuable content or any other eCommerce marketing strategies. As a result, it is critical to convert the traffic you are already getting as much as you can. Your Shopify landing pages have a significant role in …

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6 Website Personalization Tools to Beat the Competition

Customer Experience / By Cyrus Nambakhsh / January 27, 2022

80% of customers prefer brands that offer them personalized experiences. Both Customers and businesses prioritize a personalized experience. People love to visit websites that provide them information, offers, products, and an experience based on their interests. Personalization increases your website’s relevancy to a specific industry; thus, you will have a high ranking on search engines. …

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How WatchThemLive Stays Dominant Over 66 Analytics

Reviews / By Cyrus Nambakhsh / January 26, 2022

WatchThemLive is a behavior analytics tool designed to track users’ behavior on websites and web apps. It allows businesses to gain a deep and thorough understanding of their users to provide a data-driven experience. Recently, some questions were raised about the similarity between WatchThemLive and 66 Analytics. We will address those concerns below and clarify …

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eCommerce Customer Journey: The Complete Guide

Customer Experience / By Cyrus Nambakhsh / January 23, 2022

Online shopping is one of the most popular things people do on the internet. eCommerce sales continue climbing and show no signs of slowing down. As this market is expected to grow even more in the following years, those who invest in online stores make the right decision. As an eCommerce store owner, it’s critical …

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eCommerce UX Design: 4 Tips No One Will Tell You

UX Design And Analysis / By Cyrus Nambakhsh / January 22, 2022

If you own an eCommerce website or are thinking of starting one, you should know the importance of giving your users an efficient and enjoyable experience. Of course, customers visit your online store because they need a product you have, but it doesn’t mean you’re their only choice. You need to give them a reason …

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Top 6 Customer Journey Mapping Tools for 2022

Customer Experience / By Cyrus Nambakhsh / January 21, 2022

Many eCommerce store owners use journey mapping tools worldwide because it provides insights to develop strategies to understand your customers’ expectations. They have many advantages that help you walk in customers’ shoes and see what’s disturbing them and what are their touchpoints. If you’re reading this article, you are probably looking for the best customer …

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5 Key Customer Satisfaction Metrics to Keep an Eye on

Customer Experience / By Cyrus Nambakhsh / January 20, 2022

Customer satisfaction is one of the most important factors in maintaining an eCommerce store. Let’s say one of your customers shows their dissatisfaction with your business; it’s very possible that lots of other customers are unsatisfied as well but decided to keep quiet. So even if there’s only one person, it’s crucial to answer their …

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