One of the biggest challenges for an online store is offering a seamless checkout flow that can convert visitors to buyers. The process, design, and features of eCommerce checkout flow are essential in satisfying customers; it also allows them to order and pay quickly on your website. The best checkout flow can improve conversions, create …
How to Design a Seamless eCommerce Checkout Flow? 8 Best Practices Read More »
We all know that content marketing is one of the most powerful ways to reach your target audience online. However, what makes a blog post-high-converting? That’s the question we asked ourselves when we were looking for a new blogging topic for our (now) popular blog post, “The Most Effective Ways to Promote Your Blog.” We …
8 Useful Tips for Writing High-Converting Blog Posts Read More »
In a business, product experience and customer experience are two terms that are often used interchangeably. However, they actually refer to two different things. Product experience is the way a customer feels when using a product or service. Customer experience, on the other hand, is the way a customer feels when interacting with a company, …
Product Experience Vs. Customer Experience: Which One Is More Important? Read More »
Superior customer experience is regarded as the heart of every successful business. According to studies, a customer that is totally engaged with a specific company is likely to generate 23% more revenue than a customer who feels less connected to that company. So, customer experience and engagement are actually two different things, but they are …
Customer Experience vs. Customer Engagement: What’s the Difference? Read More »
Customer experience is critical to the success of any business. The ability to track and measure customer experience is essential to understanding how well your business is doing. There are a few crucial metrics that you should track to ensure that you are providing the best possible experience for your customers. Note: WatchThemLive is a …
How to Measure Customer Experience + 10 Important Metrics to Track Read More »
What is the difference between “customer service” and “customer experience”? This is one of the common questions asked in marketing interviews. These two terms are often used interchangeably. However, there are some fundamental differences between the two concepts. In this article, we’re going to dwell on the importance of customer service vs. customer experience to …
Customer Service vs. Customer Experience: Fundamental Differences Read More »
In today’s highly competitive marketplace, using behavior analytics tools has been acknowledged by most developers and web marketers. Behavior analytics tools are becoming increasingly popular as a way to understand users. The most important goal for entrepreneurs is to understand users’ behaviors, needs, and motives and increase their business success rate. This is why developers …
Top 6 Behavior Analytics Tools To Fully Understand Your Users Read More »
Today, digital marketing has proven to be one of the most effective ways for all businesses to promote themselves as it is simple to use and cost-effective compared to traditional marketing. For anyone in the field today, it is no longer an undiscovered term. It has been prospering and expanding for a while now. But …
7 Best Digital Marketing Tips You Must Know for Success Read More »
Imagine you want to figure out what percentage of your users converted or completed at least one of your goal conversions to understand your website’s performance, how can you access this information? In this case, Google Analytics segments can help you filter data to focus on specific kinds of users to analyze and compare different …
Google Analytics Segments: The Only Guide You Need Read More »
In recent years, customer experience has become one of the most important factors impacting business growth and increasing revenue. In order to have a successful business, it’s important to focus on customers and make sure they have a positive experience. That’s because providing a superior customer experience makes them return and recommend your business to …
24 Important Customer Experience Statistics No One Will Tell You Read More »
Resources
Company
