Learning Center

Everything You Need to Know

Ultimate Guides


Analyze the entire journey of each and every user


Discover the popular and unpopular elements of your web page with Heatmaps


Gain deep insights with simple Analytics


Watch every single move of your users with Session Recordings


Optimize your pages to exceed users’ expectations


Track your goals to measure your marketing performance

How-To Guides

Digital Marketing Glossary

Understand the terms used in the digital marketing world all in one place

Let's go to the world of words!

Browse our glossary and expand your digital marketing vocabulary


seo company primelis

SEO Company Primelis: Is It Your Best Bet? + Best Alternatives

In today’s world, customers have a variety of options to choose from and can get whatever they want, whenever they want. They can abandon your business if they don’t feel satisfied and find other alternatives in just a few seconds. That’s why you need to pay close attention to the content of your website and

Why are QA and Software Testing Crucial for Business? The Ultimate Guide 2023

Why Are QA and Software Testing Crucial for Business? The Ultimate Guide in 2023

Software is the only element that has a wider audience in the digital era and with that, software testing. It increases commercial prospects, helps to raise living standards, quickly serves large numbers of people, and makes the world more intelligent.  The program also plays a vital role in all spheres of life and has a

Top 10 Customer Retention Metrics: Measuring Your Success in Keeping Customers Happy

Top 10 Customer Retention Metrics: Measuring Your Success in Keeping Customers Happy

Customer retention metrics are essential to every business that seeks to thrive and grow in today’s competitive landscape. These metrics provide valuable insights into how well a business is keeping its customers happy, satisfied, and engaged.  By using website analytic tools and measuring customer retention metrics, businesses can better understand the needs of their customers

Installation Guides

Do you want to know how you can start using our app?

Here are our step by step installation guides

Get started with WatchThemLive in less than 5 minutes. no coding required!
Installation Guides


To help you find your answers fast, here we have gathered the most frequently asked questions.

There are only three possible explanations for this, and both are easy to fix, so you don’t need to worry at all.

  1. Make sure that you have successfully inserted your tracking code inside the header of your website. You can also visit our step-by-step guides if you need more help.
  2. Now, you only need to make sure that your browser’s cache is cleared. 90% of the time, this is the issue with websites not getting verified. For this, simply press Control+Shift+R while visiting your dashboard to clear your cache.
  3. If your website is built on WordPress, you might need to deactivate the cache plugin you are using to get your website verified.  These plugins include W3 Total Cache, WP Rocket, WP Super Cache, WP Fastest Cache, Comet Cache, and Cache Enabler. After your website is verified, you can activate your cache plugin again.

WatchThemLive fully respects and follows the GDPR rules (General Data Protection Regulation).

Redemption codes are short codes that you can use to change your plan (for both upgrades and downgrades).

You can simply go to your dashboard and from the top right side, click on your profile, and then “Referral”. Now, all you need to do is to copy your referral link and share it with your friends. Keep in mind that the people you refer must use your referral link to sign-up and upgrade their plan.

Of course! You can go to your dashboard, and then, from the top right corner, click on your profile, and then the “API” button. You can also read our API documentation for further information.

While session recordings take less than a few minutes, our heatmaps take almost a day to be uploaded and ready to analyze.