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WatchThemLive

Analyze the entire journey of each and every user

WatchThemLive

Discover the popular and unpopular elements of your web page with Heatmaps

WatchThemLive

Gain deep insights with simple Analytics

WatchThemLive

Watch every single move of your users with Session Recordings

WatchThemLive

Optimize your pages to exceed users’ expectations

WatchThemLive

Track your goals to measure your marketing performance

How-To Guides

customer experience statistics

24 Important Customer Experience Statistics No One Will Tell You

In recent years, customer experience has become one of the most important factors impacting business growth and increasing revenue. In order to have a successful business, it’s important to focus on customers and make sure they have a positive experience. That’s because providing a superior customer experience makes them return and recommend your business to

Read More »
Google Analytics Landing Pages

Google Analytics Landing Pages: The Only Guide You Need

Google Analytics, as the name implies, is an analytical tool that can give you an in-depth look at your website performance. Google Analytics is a helpful tool for getting a holistic view of your website, seeing people’s interactions with your pages and their most and least favorite pages. It also gained popularity due to its

Read More »
improve customer experience

7 Proven Ways to Improve Customer Experience

In a world where businesses are competing for customers, if you want to beat your competitors in business; it’s important to try your best to improve customer experience. A study by Forrester Research found that 89% of companies believe customer experience is a differentiator in their industry. By improving customer experience, businesses can drive sales,

Read More »
customer-experience-examples

5 Ingenious Customer Experience Examples 

Many companies compete to create a great customer experience, and this has become one of the hardest goals in today’s competitive digital world. In 2021, 68.8% of organizations in Canada alleged that improving CX is a key success factor impacting customer loyalty. If customers are unhappy with their experience, they are likely to take their

Read More »

Digital Marketing Glossary

Understand the terms used in the digital marketing world all in one place

Let's go to the world of words!

Browse our glossary and expand your digital marketing vocabulary
Glossary

Blog

customer experience statistics

24 Important Customer Experience Statistics No One Will Tell You

In recent years, customer experience has become one of the most important factors impacting business growth and increasing revenue. In order to have a successful business, it’s important to focus on customers and make sure they have a positive experience. That’s because providing a superior customer experience makes them return and recommend your business to

Google Analytics Landing Pages

Google Analytics Landing Pages: The Only Guide You Need

Google Analytics, as the name implies, is an analytical tool that can give you an in-depth look at your website performance. Google Analytics is a helpful tool for getting a holistic view of your website, seeing people’s interactions with your pages and their most and least favorite pages. It also gained popularity due to its

improve customer experience

7 Proven Ways to Improve Customer Experience

In a world where businesses are competing for customers, if you want to beat your competitors in business; it’s important to try your best to improve customer experience. A study by Forrester Research found that 89% of companies believe customer experience is a differentiator in their industry. By improving customer experience, businesses can drive sales,

customer-experience-examples

5 Ingenious Customer Experience Examples 

Many companies compete to create a great customer experience, and this has become one of the hardest goals in today’s competitive digital world. In 2021, 68.8% of organizations in Canada alleged that improving CX is a key success factor impacting customer loyalty. If customers are unhappy with their experience, they are likely to take their

Installation Guides

Do you want to know how you can start using our app?

Here are our step by step installation guides

Get started with WatchThemLive in less than 5 minutes. no coding required!
Installation Guides

FAQ

To help you find your answers fast, here we have gathered the most frequently asked questions.

There are only three possible explanations for this, and both are easy to fix, so you don’t need to worry at all.

  1. Make sure that you have successfully inserted your tracking code inside the header of your website. You can also visit our step-by-step guides if you need more help.
  2. Now, you only need to make sure that your browser’s cache is cleared. 90% of the time, this is the issue with websites not getting verified. For this, simply press Control+Shift+R while visiting your dashboard to clear your cache.
  3. If your website is built on WordPress, you might need to deactivate the cache plugin you are using to get your website verified.  These plugins include W3 Total Cache, WP Rocket, WP Super Cache, WP Fastest Cache, Comet Cache, and Cache Enabler. After your website is verified, you can activate your cache plugin again.

WatchThemLive fully respects and follows the GDPR rules (General Data Protection Regulation).

Redemption codes are short codes that you can use to change your plan (for both upgrades and downgrades).

You can simply go to your dashboard and from the top right side, click on your profile, and then “Referral”. Now, all you need to do is to copy your referral link and share it with your friends. Keep in mind that the people you refer must use your referral link to sign-up and upgrade their plan.

Of course! You can go to your dashboard, and then, from the top right corner, click on your profile, and then the “API” button. You can also read our API documentation for further information.

While session recordings take less than a few minutes, our heatmaps take almost a day to be uploaded and ready to analyze.

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