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WatchThemLive

Analyze the entire journey of each and every user

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Discover the popular and unpopular elements of your web page with Heatmaps

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Gain deep insights with simple Analytics

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Watch every single move of your users with Session Recordings

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Optimize your pages to exceed users’ expectations

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Track your goals to measure your marketing performance

How-To Guides

Experiential Marketing Best 2024 Guide + Types & Examples

Experiential Marketing: Best 2024 Guide + Types & Examples

One of the most important subjects in the marketing world is the experience that customers have with your service or product.  Therefore, one of the well-known areas of marketing is experiential marketing. This experience can be digital customer experience or other forms of customer interaction. However, what is the experiential marketing definition? Where and in

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Digital Footprint A Complete Guide in 2024

Digital Footprint: A Complete Guide in 2024

A digital footprint is just like your physical footprint while running, playing, and having fun on the beach with some small differences. These footprints can show exactly the places you’ve been and things you’ve seen and done.  Your footprint can easily be gathered with website visitor tracking tools or other more complicated methods. Unfortunately, unlike

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Digital Marketing Glossary

Understand the terms used in the digital marketing world all in one place

Let's go to the world of words!

Browse our glossary and expand your digital marketing vocabulary
Glossary

Blog

Experiential Marketing Best 2024 Guide + Types & Examples

Experiential Marketing: Best 2024 Guide + Types & Examples

One of the most important subjects in the marketing world is the experience that customers have with your service or product.  Therefore, one of the well-known areas of marketing is experiential marketing. This experience can be digital customer experience or other forms of customer interaction. However, what is the experiential marketing definition? Where and in

Digital Footprint A Complete Guide in 2024

Digital Footprint: A Complete Guide in 2024

A digital footprint is just like your physical footprint while running, playing, and having fun on the beach with some small differences. These footprints can show exactly the places you’ve been and things you’ve seen and done.  Your footprint can easily be gathered with website visitor tracking tools or other more complicated methods. Unfortunately, unlike

What Is a Customer Success Manager Complete Guide in 2024

What Is a Customer Success Manager: Complete Guide in 2024

As a marketer, it is easy to think that your most important job is to make a sale and the job is done after that. However, the real deal is after the first purchase. This is where the role of the customer success manager shines. customer success manager jobs are getting the attention they need

Installation Guides

Do you want to know how you can start using our app?

Here are our step by step installation guides

Get started with WatchThemLive in less than 5 minutes. no coding required!
Installation Guides

FAQ

To help you find your answers fast, here we have gathered the most frequently asked questions.

There are only three possible explanations for this, and both are easy to fix, so you don’t need to worry at all.

  1. Make sure that you have successfully inserted your tracking code inside the header of your website. You can also visit our step-by-step guides if you need more help.
  2. Now, you only need to make sure that your browser’s cache is cleared. 90% of the time, this is the issue with websites not getting verified. For this, simply press Control+Shift+R while visiting your dashboard to clear your cache.
  3. If your website is built on WordPress, you might need to deactivate the cache plugin you are using to get your website verified.  These plugins include W3 Total Cache, WP Rocket, WP Super Cache, WP Fastest Cache, Comet Cache, and Cache Enabler. After your website is verified, you can activate your cache plugin again.

WatchThemLive fully respects and follows the GDPR rules (General Data Protection Regulation).

Redemption codes are short codes that you can use to change your plan (for both upgrades and downgrades).

You can simply go to your dashboard and from the top right side, click on your profile, and then “Referral”. Now, all you need to do is to copy your referral link and share it with your friends. Keep in mind that the people you refer must use your referral link to sign-up and upgrade their plan.

Of course! You can go to your dashboard, and then, from the top right corner, click on your profile, and then the “API” button. You can also read our API documentation for further information.

While session recordings take less than a few minutes, our heatmaps take almost a day to be uploaded and ready to analyze.