Archives: FAQs

Is there an “Advanced Filtering” option for the recorded sessions or the data gathered?

Yes! You can filter the visitors, goals, recorded sessions, and the data our web analytics tool provides by many factors and also a combination of them. Web analytics and goals factors include: Country Code, Screen Resolution, Browser Language, Operating System, Device, Browser, Path, Page Title, Referrer Host, UTM Source, UTM Medium, UTM Campaign. Visitors and …

Is there an “Advanced Filtering” option for the recorded sessions or the data gathered? Read More »

Do you send automated weekly reports?

Yes, we send you automated weekly reports via email so that you know what is happening on your website. However, you can turn this off manually if you do not need it.

Can I exclude certain IP addresses, e.g., myself and my team members, from being tracked and recorded?

Yes, there are two possible ways to opt out yourself or specific users:  Just go to the Replays tab from the left side of your WatchThemLive panel. Then, click on the copy symbol under the Excluded Users and send the link to the user. You can learn more here. You can also watch this video …

Can I exclude certain IP addresses, e.g., myself and my team members, from being tracked and recorded? Read More »