Head over to your dashboard. By clicking on your name and email address, a menu opens and there you can see the API; or you can simply click here for a shortcut: https://app.watchthem.live/account-api
You’d need to add every subdomain as a separate website. Keep in mind that there’s no need to add your website’s subfolders as separate websites (website.com/subfolder) Only subdomains should be added as separate websites (subdomain.website.com)
WatchThemLive only supports online tracking and analysis. Once your website goes online, we can be of your service.
We’re happy to announce that our Live Chat feature is in the making right now. Stay tuned for new feature announcements and deals!
1. Copy your coupon code from Dealify 2. Visit app.watchthem.live/dealify 3. There, enter your registration info 4. Enter your credentials 5. Paste your Dealify coupon code in the textbox 6. Click “Register” Enjoy!
It should take less than 5 minutes for your website to get verified on our part. If your website has not been verified after 5 minutes, please contact WatchThemLive Customer Support, and we will look into the issue.
First, you would need to look into your plan’s limits by heading over to your account and checking “Plan”. It is possible that you have reached your plan’s limits and new sessions are not being recorded. If you have not reached your limits and think there is a mistake, please contact WatchThemLive Customer Support to …
Yes! Session autoplay is now available for all paid WatchThemLive users! You can turn on the toggle named “Auto play next video” under “Replays” in your dashboard.
First, you would need to look into your data retention rate. For example, if your plan has a retention rate of 7 days, that means your session replays will be deleted automatically. If your visitor data cannot be found within your retention rate, please contact WatchThemLive Customer Support and we will be happy to assist …
It is impossible to record all user sessions. This is due to two reasons: 1- Insignificant sessions do not get recorded. (e.g. No clicks or scrolls are detected) 2- Certain users leave the website in mere seconds before your website gets fully loaded and our session recorder is triggered.