Archives: FAQs

Can I watch my visitors’ sessions in real-time?

At the moment, we provide real-time tracking of the visitors’ country, device, and the page they’re on. Session replays will be available approximately two minutes after their session is closed.

How can I add a new subdomain to my account?

If you’re a paid user, it is the exact same process as adding a new domain to your account. If you’re a free user, you can upgrade your account to enable additional page tracking.

Is there an “Advanced Filtering” option for the recorded sessions or the data gathered?

Yes! You can filter the visitors, goals, recorded sessions, and the data our web analytics tool provides by many factors and also a combination of them. Web analytics and goals factors include: Country Code, Screen Resolution, Browser Language, Operating System, Device, Browser, Path, Page Title, Referrer Host, UTM Source, UTM Medium, UTM Campaign. Visitors and …

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Do you send automated weekly reports?

Yes, we send you automated weekly reports via email so that you know what is happening on your website. However, you can turn this off manually if you do not need it.