Why is the number of my session recordings and total sessions different? Don’t all sessions get recorded?

It is impossible to record all user sessions. This is due to two reasons:

1- Insignificant sessions do not get recorded. (e.g. No clicks or scrolls are detected) 2- Certain users leave the website in mere seconds before your website gets fully loaded and our session recorder is triggered.

Leave a Reply

Your email address will not be published. Required fields are marked *