Here’s the step-by-step guide on using WatchThemLive’s session replay. Sign up first if you haven’t created a free account.
Step 1: Get Started with Session Replays
You can simply click on the video camera icon on the left sidebar of your dashboard.
Step 2: Select a Time Period
Select the period of time you want to check the session recordings. The total number of Replays for the period you’ve chosen on the right-hand filter appears on the top left.
Step 3: Exclude Specific Users
You can exclude yourself and specific users from being recorded on your website or app.
Step 4: Use Filters
By activating filters, you can segment your data and only check the data you need. You can filter sessions by the visitor’s name, email, page, country code, and more.
Step 5: Watch a Session Replay
You can easily click on the play button for each visitor’s session recording video.Here’s an example of what a session replay of a visitor looks like. As you can see, you can change the playback speed and skip the parts the user has been inactive during the session. You can also share the video and flag it unseen. Insightful, isn’t it? If you want to know how to use and analyze this data, you can read the next part of this guide.