Can I exclude certain IP addresses, e.g., myself and my team members, from being tracked and recorded?

Yes, there are two possible ways to opt out yourself or specific users: 

  1. Just go to the Replays tab from the left side of your WatchThemLive panel. Then, click on the copy symbol under the Excluded Users and send the link to the user. You can learn more here. You can also watch this video for a detailed tutorial on how you can do this.
  2. All you need to do is to go to the websites tab and click on the edit icon for the website you want to exclude IPs. Enter the IPs you want to exclude in the “Exclude IPs” separated by commas. Then, click on update.  Now, these IPs won’t be tracked anymore.

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