Crazy Egg: Features, Alternatives & more

Crazy Egg: Uses and Effectiveness for Businesses

Crazy Egg is a digital analytics tool that allows you to track your visitors. It creates heatmaps depending on where visitors click on your website. As a result, it provides you with an indication of where to concentrate your efforts. Also, CE helps you filter data based on the top 15 referrers, search phrases, OS systems, etc.

Place the JavaScript tracker code on your website pages that you want to be tracked.

Crazy Egg monitors your visitors’ activity after the code is placed on the sites you are tracking. Then, your servers will generate a report that displays the number of clicks on your website. You can view the reports on Crazy Egg’s member’s dashboard. Seemingly, setting up Crazy Egg is pretty straightforward.

Related Article: Hotjar Review: Does It Suite Your Business Needs?

What Does Crazy Egg Do?

Before getting into the Crazy Egg reviews, let’s explain what this software is. Crazy Egg is a user behavior analytics tool that lets you track visitors’ activities on your website. The insights you gain from these types of tools help you understand your audience so you can improve your website’s conversion rate.

Crazy Egg Key Features

CE provides a set of insights to shed light on how your visitors are experiencing your site. Here’s a list of Crazy Egg services:

  • Heatmaps

Heatmaps are UI/UX analytical tools that help website owners know where their users click most. It provides a clear picture of your users’ focus points on your website. Heat map guides you to modify your UI and get the most conversion from your visitors.

  • Recording

Session recording is a valuable CRO tool that allows you to anonymously see your users’ interaction with your website. It’s as though you stand next to them, observing how they click, scroll, and browse your website.

  • A/B Testing

With the A/B testing tool of Crazy Egg, you can choose an element to test ideas. For example, it helps you experiment with alternative headlines, copies, and product descriptions to see which one converts the best.

  • Overlay Report

Crazy Egg’s overlay tool adds a plus (+) symbol on the clickable areas of your website. Then, you can click on these marks to check how many people clicked on them.

  • Confetti

Confetti report categorizes clicks for you based on referral sources, search queries, and so on. It also provides you with click pattern insights and 17 digital marketing metrics to understand your visitors’ on-page behavior.

  • Scroll Map Report

The scroll maps are helpful tools that provide information about how far users scroll down on your website. Crazy Egg allows you to control where visitors leave your website, where to keep them, and where to add more to keep them for longer. This Crazy Egg tool also helps you find your above-the-fold to design your UI accordingly.

Installing Crazy Egg

How does Crazy Egg work, and how can you install it?

Insert the tracking code of your website into your source code. It will automatically track the user’s behavior. Then, the servers create reports that provide you with insights available on your dashboard.

Crazy Egg Pricing

Now let’s look at Crazy Egg’s monthly plans and the pricing. Paid plan starts from $24 per month. Moreover, all Crazy Egg plans are billed annually.

Let’s break down Crazy Egg software’s cost:

  • Basic plan – $24 per month
  • Standard plan – $49 per month
  • Plus plan – $99 per month
  • Pro plan – $249 per month
  • Enterprise plan – customer pricing
CRO tool pricing

This tool doesn’t offer a free plan, but all the plans include a 30-day free trial. Also, keep in mind that there are Crazy Egg alternatives that provide more session recordings per month at a lower cost. For example, the basic plan only includes 100 recordings monthly, which won’t provide you meaningful insights if you have a high-traffic website.

Crazy Egg Review: Pros and Cons

We’ve checked online Crazyegg reviews and came up with the following pros and cons most mentioned by reviewers. While there are benefits in using CE for analyzing your website visitors’ behaviors, some disadvantages are reported by its users. Here are the captured relevant reviews from sites like Capterra, Getapp, and TrustRadius:

Pros

  • Crazy Egg is easy to use. It’s easy to install, and get started with it in a few minutes:
easy to use
  • It is believed that Crazy Egg has a good UX and UI:
WatchThemLive
  • Also, CE allows for customer segmentation based on their referrer, location, etc.:
segmentation possibilities
  • Seemingly, Crazy Egg integrates well with external software, which is beneficial for users:
integration capabilities

Cons

  • According to the Crazy Egg pricing page, its users get billed annually and don’t have a month-to-month payment option:
billing term disadvantage
  • Some reviews have mentioned that Crazy Egg doesn’t capture some users in the analytics:
crazy egg functionality issues
  • Moreover, Crazy Egg can slow down page load, according to some reviews:
crazy egg slows down page load
  • Reviewers reported that customer support was relatively weak:
crazy egg lack of support

CrazyEgg Alternative

After reading this review, you may wonder what other options you can have instead of Crazy Egg. That’s why we’d like to introduce an excellent Crazy Egg alternative for your analytics needs. WatchThemLive provides similar tools and services to website owners and digital marketers:

WatchThemLive

WatchThemLive provides similar solutions to Crazy Egg. It’s an easy-to-use, easy-to-install tool for any website. You can sign up and get started with your session recording and heatmap tools in just a few minutes.WatchThemLive’s Session Replays are great for observing visitor actions, clicks, and engagements. So, you will have enough data to plan advertising and retargeting campaigns.

Similarly interesting is the Heatmap tool of WatchThemLive, which enables you to see which sections of your pages attract engagement.

Other features of this Crazy Egg alternative include:

  • Website analytics
  • Visitor profiling
  • User tracking 
  • Sales funnel

WatchThemLive offers a free plan, and the paid plans are more affordable than Crazy Egg pricing while they provide more features. For example, you can record 5,000 session recordings with this tool’s free plan. Here’s the price for WatchThemLive:

WatchThemLive pricing

This CRO tool helps you understand how users interact with your website and where it needs improvement. You can try WatchThemLive right now!

WatchThemLive

Conclusion

Throughout this article, we reviewed Crazy Egg, an online user behavior analytics tool. Considering its features, pricing, and online reviews, it can be an effective product for small teams. However, there are other good alternatives to Crazy Egg, such as WatchThemLive.

All these digital marketing tools have relative pros and cons. That’s why they should be checked individually based on your unique analytic requirements.

Shirin
Shirin
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