Joomla Installation Guide

You can easily install WatchThemLive on your Joomla. You only have to add a tracking code to your website.

Here’s a step by step guide to install WatchThemLive:

Step One: Register/Login

Make sure you are registered on WatchThemLive. Use this link to create your free account.

WTL login

Step Two: Add Your Website

After signing up to the app, you see a section called “Website.”


Click on the “Add Website” button, and you’ll see this form pops up:

WTL add website

Enter the name of your website and add the URL. Remember that tracking will only work on websites with this format (which includes almost every domain):


Remember that we never ask you for your password or any private data!

Hit “Submit” to finalize the process.

Step Three: Copy and Paste the Pixel Code

After submitting your website, a window pops up asking you where you want to integrate WatchThemLive. Select “Via CMS Dashboard.”

WTL integrate


Then, choose the CMS website from the list where you want to install WatchThemLive. 

WTL format

After you’ve selected your CMS format, you’ll see a pixel code like this:

WTL pixel code

Copy this code and go to your Joomla account. Follow these steps to paste the code:

1- Go to “Extensions.”

2- Select “Templates.”

3- Once more, click on “Templates.”

WTL templates

4- Choose the template your website is using.

5- Find the .php file that includes the <head> on all your pages. 

WTL php

The file can be something other than index.php, depending on the theme you are using. 

6- Paste the tracking code above the section.

WTL head

7- Click “Save” then close. 

And it’s Done!

After installing the code on ClickShop, WatchThemLive starts to collect data, and you’ll be able to see video replays and create heatmaps.

Step Four: Become a WatchThemLive Ninja!

To use WatchThemLive in the best way, go through these useful resources:

Session Replay: The Complete Guide

Heatmaps: The Complete Guide

Conversion Rate Optimization Complete Guide