Installing Watch Them Live pixel code on your Shopify site is easy. All you have to do is to copy the code and paste it into the “header” of your website.

Watch Them Live Installation on Shopify

Here’s a step-by-step guide:

Step One: Register/Login

Make sure you are registered on Watch Them Live. Use this link to create your free account.

Watch Them Live Log-in page

Or simply log in to your account.

Step Two: Add Your Website

After signing up to the app, you see a section called “Website.”

Add websites on Watch Them Live

Click on the “Add Website” button at the top-right corner. You’ll see this form pops up:

Add website form watch Them live

Enter the name of your website and add the URL. Remember that tracking will only work on websites with this format (which includes almost every domain):

  • domain.com
  • sub.domain.com
  • domain.com/path

Remember that we never ask you for your Shopify password or any private data!

Then, select the type of tracking that you want to use. There’s two option available:

1- Advanced

2- Lightweight

Learn about differences by reading this article.

Hit “Submit” to finalize the process.

Step Four: Copy and Paste the Pixel Code

Right after submitting your website, you’ll see a pixel code like this:

pixel website tracling code watch Them live

Copy this code and sign in to your Shopify account.

First, click on “Online Store” on your dashboard, and select “Themes.”

Then click on “Actions” and select “Edit code.”

Then on the sidebar, click on “theme.liquid.”

Shopify Guide

Now it’s time to find the “head” part of your store code. Simply press “ctrl + F” and search for “head.”

You’ll see <head> section.

Shopify Installation code Guide

Paste your code right before <head> section and save the changes. Done!

Shopify Installation code Guide

After installation, Watch Them Live starts to collect data and you’ll be able to see video replays and create heatmaps from your Shopify store.

Step Five: Become a Watch Them Live Ninja!

To use Watch Them Live in the best way, go through these useful resources:

Session Replay: The Complete Guide

Heatmaps: The Complete guide

Conversion Rate Optimization Complete Guide

Published On: July 22nd, 2021 /