Kimia Rafiee

Sheida is a content writer at WatchThemLive. She’s a friendly person and likes to work in a team environment. She has written many articles about marketing, customer experience, eCommerce, CRO, etc. She is a hardworking person and aims to be better than her yesterday. She’s currently working on her SEO skills.

How to Create an eCommerce Customer Journey Map

eCommerce markets have been growing nonstop, especially during the COVID-19 pandemic. So no one should underestimate the power of eCommerce marketing. If you have an online store or are thinking about opening one, you need to learn about eCommerce customer journey mapping. Understanding your customer’s mindset is one of the most important parts of maintaining …

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How to Create an eCommerce Customer Journey Map

Experience Mapping: All You Need to Know

Experience mapping is a method used by UX designers that gives you a unique perspective on the user journey from beginning to end. It gives brands the emotional context they need to understand how to reduce friction and deliver better experiences. Here we discuss why brands use experience maps and how they actually work. Let’s …

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experience mapping: all you need to know

eCommerce Navigation: 7 Best Practices You Must Know

The navigation of an eCommerce website is a sure indicator of its success. Your products should be easy to find and searchable. Your eCommerce navigation will help visitors find what they are looking for more easily.  In this article, we’re going to discuss some of the eCommerce navigation best practices that will help you optimize …

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eCommerce navigation best practices

5 Effective Ways to Increase Your Shopify Conversion Rate

Nowadays, increasing  Shopify conversion rate is the concern of many online store owners. Development and growth are companies’ primary goals because it is the way to attract customers and keep them. Having many visitors checking your website is essential for increasing your Shopify conversion rate but turning them into buyers is crucial. This post will …

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effective ways to increase Shopify conversion rate
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